WHAT'S NEW
NOTICE OF WATER METER MAINTENANCE PROGRAM
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The Glenbrook Sanitary District is committed to providing residents with safe, reliable, and cost-efficient water services. Therefore, to enhance the reliability and efficiency of our metering infrastructure, we are initiating a comprehensive water meter reading replacement program with cellular endpoints. Cellular endpoints are critical devices that transmit meter data over secure cellular networks, enabling real-time monitoring and remote management of utility services. As older meter reading devices reach the end of their service life or become incompatible with evolving network standards, replacing them ensures continued data accuracy, improved system performance, and alignment with modern communication technologies. This upgrade supports our commitment to delivering uninterrupted service, reducing operational costs, and preparing our network for future innovations in smart utility management. This cellular endpoint replacement is provided at no cost to the resident or property owner.
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2025 Meter Reading Replacement Program
The District has contracted Gewalt Hamilton Associates, Inc. (GHA) to replace all residential meter reading devices as part of its system upgrade initiative. Most of these devices are located outside of homes, while a smaller portion are installed indoors. Residents whose water meters are located inside their homes will receive a mailed notice with specific details about the replacement process, including scheduling and access instructions.
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What to do if you receive a letter from GHA
The District has contracted with Gewalt Hamilton Associates, Inc. (GHA) to assist with the replacement of residential water meter reading devices. Because your water meter is located inside your home—typically in the basement, utility room, or crawl space—you will need to schedule an appointment with GHA to complete the replacement.
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An email to your email address or letter will be mailed to your residence with instructions on how to schedule this appointment. Installations of the new cellular endpoints will be conducted during weekday business hours. If these times are not convenient, please contact GHA at (847) 821-6214 to arrange an alternative appointment.
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What to expect when no entry is required
If the District does not need to enter your home, the meter reading device replacement will take approximately one hour. Your water service will remain active during the process.
There is no need to schedule an appointment. All work will be completed outside at the meter pit.
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What to expect if the District is required to enter your home
The replacement of your meter reading device will take approximately one hour. Your water service will remain active throughout the process.
To ensure a smooth installation, please:
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Make sure the area around your water meter is clear and accessible.
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Ensure that someone at least 18 years old is present during the appointment.
For safety and liability reasons, GHA will not enter the property if the only person present is under 18.
Contractor employees follow courteous, professional service standards. They will arrive on time and carry official GHA photo ID cards for verification.
Please note:
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Contractors are not permitted to solicit additional work.
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If you have any questions or concerns, contact the District directly at 847.604.8280.
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Posted:10/22/2025
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​​​​​NOTICE OF INCREASED WATER/SEWER RATES EFFECTIVE NOVEMBER 2025
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The District Board has approved a water & sewer rate increase. The new rates will begin November 1, 2025. For more information, please view Ordinance 169 and the mailing notice.
If you have any questions, you may contact Glenbrook Sanitary District at 847-604-8280 or email us at info@gsd.illinois.gov.
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Posted: 6/17/2025
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LEGAL NOTICE
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Notice is hereby given by Glenbrook Sanitary District, County of Cook, State of Illinois, that the Combined Annual Budget and Appropriation Ordinance for the said Sanitary District for the Fiscal Year beginning on the First day of July, 2025, and ending on the Thirtieth day of June, 2026, was approved. A copy is available for review via the Glenbrook Sanitary District’s website at www.gsd.illinois.gov. To review the Combined Annual Budget and Appropriation Ordinance Click Here.
​Glenbrook Sanitary District
Posted: 6/17/2025
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Important Notice: Be Aware of Potential Scam Activity
Dear Glenbrook Sanitary District Customers,
We want to bring to your attention a potential scam that has been targeting residents in Lake County area.
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Please be advised that Glenbrook Sanitary District employees will never ask to enter your home without prior notification. If someone comes to your door claiming to be from the Sanitary District, do not allow them entry without verification.
For your safety, we recommend the following precautions:
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Verify Identification: Always ask for official identification.
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Call for Confirmation: If you have any doubts, please contact our office at 847-604-8280 to verify the authenticity of any visit.
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Do Not Share Personal Information: Never share personal or financial information with someone you do not trust.
We are committed to your safety and appreciate your cooperation in this matter. If you encounter anyone suspicious, please report it to local law enforcement immediately.
Thank you for your attention to this important matter.
Sincerely,
Glenbrook Sanitary District
Posted: 3/26/2025
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​​​​​​​​NOTICE OF OFFERING ELECTRONIC PAYMENTS
VIA AUTOMATED CLEARING HOUSE (ACH)
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The Glenbrook Sanitary District will begin offering an ACH bank draft program (direct withdrawal) to all of our water & sewer customers. This service assures your payment will be received in a timely manner as well as provide a safe and secure way to pay your water/sewer bill. For more information, please view the mailing notice.
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If you have any questions, you may contact Maria Martinez at 847-604-8280 or email us at info@gsd.illinois.gov.
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