WHAT'S NEW
Hydrant and Valve Maintenance schedule for the week September 9th
You may notice water system crews working at manholes and fire hydrants and see water running along the street. Once a year we perform maintenance on the valves and fire hydrants which includes operating the valves and fire hydrants. When we operate the hydrants, the water mains get flushed and the water flows onto the ground. This is an important preventive maintenance activity. Although it may appear to be a waste of water, the process is part of a routine maintenance program necessary to maintain the integrity of the water system and allow us to ensure the valves and hydrants are in proper working order. Valves and hydrants that are found to not be in working order are tagged and submitted for repair.
As a result of operating fire hydrants, residents may experience temporary discoloration of their water. This discoloration consists primarily of harmless silt and air and does not affect the safety of the water. If you experience discoloration in your water after crews have been flushing in your neighborhood, clear the pipes in your home by running all water faucets for a few minutes. There is no health hazard associated with discolored water.
If you have any questions, please contact Jean Scher at 847-363-3636.
Updated: 9/6/2024
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Billing Error
Today, the District inadvertently emailed you last months water/sewer bill by mistake. We are in the process of re-issuing billing statements for August. We apologize for the error. If you have any further questions, please email us at info@gsd.illinois.gov.
Updated: 8/31/2024
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Boil Order Follow Up
We at Glenbrook Sanitary District would like to apologize for the Boil Order that occurred on July 16, 2024. The purpose of the Boil Order was the result of water service being accidentally turned off by the Village of Highland Park, without the District’s knowledge.
Highland Park was performing maintenance in the water meter pit that provides water service for the District. Their goal was to replace the water meter that measures the amount of water the District purchases for your consumption. Since proper notice was not provided to the District, the Highland Park water meter was not replaced. Unfortunately, the Highland Park water meter still needs to be replaced. The Village of Highland Park and the District are now working together to decide how best to replace the water meter without causing disruption to you.
Once both parties agree to a plan on how best to replace the Highland Park water meter, the District will share the information with you to include date and time the water meter replacement will occur. Again, we apologize for the disruption of water service in July. If you have any questions, please contact us at info@gsd.illinois.gov.
Updated: 8/22/2024
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NOTICE OF INCREASED WATER/SEWER RATES EFFECTIVE NOVEMBER 2024
The District Board has approved a water & sewer rate increase. The new rates will begin November 1, 2024. For more information, please view Ordinance 165 and the mailing notice.
If you have any questions, you may contact the Finance Manager at 847-604-8280 or email us at info@gsd.illinois.gov.
Updated: 8/1/2024
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BOARD VACANCY ANNOUNCEMENT
The Glenbrook Sanitary District is looking for an individual to fill a Board vacancy in 2024. Terms run for three consecutive years. The District is a unit of local government which was created under the Illinois Sanitary District Act of 1936 over 30 years ago for the purpose of constructing and providing sanitary sewer service to the residents of the Glenbrook Countryside Subdivision.
In addition to providing sanitary service, the district also provides potable water for consumption. The water is from Lake Michigan Water, which is provided by the City of Highland Park.
We are searching for an individual, who is a resident of Glenbrook Countryside Subdivision and is interested in serving the District. Any person interested in being appointed to fill the Board vacancy must submit the application and affidavit to appointments@cookcountyil.gov and Ken at info@gsd.illinois.gov. as soon as possible.
If you have any questions, please email: info@gsd.illinois.gov.
Updated: 7/22/2024
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NOTICE OF OFFERING ELECTRONIC PAYMENTS
VIA AUTOMATED CLEARING HOUSE (ACH)
The Glenbrook Sanitary District will begin offering an ACH bank draft program (direct withdrawal) to all of our water & sewer customers. This service assures your payment will be received in a timely manner as well as provide a safe and secure way to pay your water/sewer bill. For more information, please view the mailing notice.
If you have any questions, you may contact Maria Martinez at 847-604-8280 or email us at info@gsd.illinois.gov.
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NOTICE OF AVAILABILTY OF 2023 WATER QUALITY REPORT
We are pleased to present to you this year's Annual Water Quality Report. This report is designed to inform you about the quality water and services we deliver to you every day. Our constant goal is to provide you with a safe and dependable supply of drinking water. We want you to understand the efforts we make to continually improve the water treatment process and protect our water resources. Glenbrook Sanitary Water District’s source of water is from the City of Highland Park, their supply is obtained from Lake Michigan. A copy of the water source assessment is available upon request by contacting Jean Scher at 847-363-3636, or Click Here.
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